We want you to be happy every time you shop with us. Although occasionally, we understand you may want to return items.

For all items:
If for any reason you are unhappy with your purchase you should call us within 24 hours to arrange return. Under the distance selling regulations, you have up to 7 days upon receipt, to return your goods for a full refund.

Defective items:
Items that are deemed defective may be returned if necessary. We will require proof of damages via photo.
If you feel the goods are of a poor quality, we will require a picture  / sample.  In the first instance call 01837 849 222 to discuss or email info@colehay.co.uk.

TO RETURN AN ITEM:

Please call 01837 849222 or email info@colehay.co.uk   to talk through methods of returning.

RETURN ADDRESS:

Call to confirm depot address